Refund Policy

At websaait.com, we take pride in delivering high-quality ecommerce web design services tailored to your business needs. Due to the nature of our work, we follow a strict no-refund policy, as detailed below:

• Project Initiation and Advance Payment

A 50% non-refundable advance payment* is required before the commencement of any project.

* This advance covers initial planning and design time, which involve significant effort, resources and time allocation from our side.

• Final Payment and Delivery

The remaining 50% is due upon project completion*, before the final website handover

* Once the final payment is received, all project files, credentials, and access will be transferred.

• No Refund Conditions

* Payments made are non-refundable under any circumstances, including:

* Change of mind or project cancellation by the client.

* Delays caused by client-side in providing necessary content, feedback, or approvals.

* Misunderstandings due to lack of communication or unclear requirements from the client.

• Quality Assurance

* We ensure that the project is completed as per the agreed scope and timeline.

* Minor revisions and adjustments are always welcomed within the original scope.

* However, additional changes or major redesigns will be quoted and billed separately.

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• Important Notes:

* We strongly recommend discussing your expectations and desired features clearly before the project starts.

* A clear understanding between both parties helps ensure a successful collaboration and smooth workflow.

By choosing to work with us, you agree to this refund policy.